Sales Advisor

Key Responsibilities: Deliver an elevated and personalized client experience that reflects the standards of Jaeger-LeCoultre, IWC Schaffhausen, Panerai, and The Kodak Group. Build lasting relationships with new and existing clients through exceptional service and proactive outreach. Consistently achieve and exceed individual and boutique sales goals. Develop and maintain a strong client portfolio through networking, follow-up, appointments, events, and CRM utilization. Confidently present timepieces through compelling storytelling, highlighting brand heritage, craftsmanship, and technical expertise. Maintain expert knowledge of all three brands, their collections, new launches, and industry trends. Support boutique events, private client appointments, and community outreach initiatives. Assist with merchandising, visual presentation, inventory management, and daily boutique operations. Process sales transactions, repairs, and client service requests accurately and efficiently. Collaborate across the three boutiques to ensure a seamless and exceptional client experience.

What We're Looking For: 2+ years of experience in luxury retail, fine jewelry, watches, fashion, hospitality, or high-end sales. Proven ability to build relationships and cultivate repeat business. Strong communication and interpersonal skills. A polished and professional presence. Genuine passion for luxury timepieces, craftsmanship, and exceptional client service. Self-motivated, goal-oriented, and entrepreneurial mindset. Ability to thrive in a collaborative environment while independently managing client relationships. Previous experience in luxury watch sales is a plus, but not required.

Schedule & Requirements: Full-time position based at SouthPark in Charlotte, NC.Flexibility to work weekends, holidays, and boutique events as needed. Ability to stand for extended periods and occasionally lift merchandise or shipments.

Compensation & Benefits: Competitive base salary plus commission/profit-sharing opportunities. Opportunity to represent three iconic Swiss watchmaking brands. Ongoing product education, brand training, and professional development. Growth opportunities within The Kodak Group's expanding portfolio of luxury boutiques. Build Your Career With UsAs The Kodak Group continues to expand, we are looking for talented individuals who share our passion for luxury, hospitality, and building meaningful client relationships. If you are motivated by exceptional service, fine watchmaking, and the opportunity to grow within a dynamic luxury retail organization, we invite you to join our Charlotte team and help create extraordinary experiences for our clients every day.