Search Engine Optimization Manager

Title: SEO Account Manager, Director or Senior DirectorLocation: Fully remote, must live in one of the following states - Alabama, California, Colorado, Florida, Indiana, Iowa, Maryland, Nevada, New Jersey, New York, North Carolina, South Carolina, Texas, Utah, Virginia, or Washington (state).

Our SEO agency client is hiring across various Account levels, including SEO Account Manager, SEO Account Director or SEO Senior Account Director. Leveling will be determined based on years of experience, leadership background, and scope of client/account management responsibility.Experience with SEO strategy and agency account management will be required for considerationSEO Account Manager OverviewCompensation: up to $80,000 Ideal Background 3+ years of client-facing experience at a digital marketing agencyStrong understanding of: SEO, Local SEO, Google Business Profile optimizationTrack record of client retention and account growthExperience reviewing and explaining marketing performance dataExcellent communication and presentation skillsStrong organization and problem-solving abilitiesExperience using: Google Analytics, Google Search Console, Ahrefs, HubSpotExperience supporting legal, medical, or dental clients is a plusResponsibilities Manage a portfolio of 20-40 digital marketing clientsServe as the main point of contact for your clientsBuild account plans that align with client goalsIdentify upsell opportunities and help renew client contractsPresent campaign results, ROI, and recommendations to clientsCreate a positive client experience that drives long-term relationshipsSEO Account Director OverviewCompensation: Up to $110,000 Ideal Background 5+ years of SEO strategy required 5+ years of client-facing account management, client success, or customer experience experienceManagement experience is not requiredStrong Senior Account Manager, Account Director, or Client Success professional ready for a leadership roleDigital marketing agency experience preferredResponsibilitiesLead a team of Account Managers and Client Experience AssistantsOversee several managers and their client portfoliosSupport account strategy and client growth initiativesServe as the first escalation point for client issues and concernsCoach team members and drive account performanceSEO Senior Account Director ExperienceCompensation: Up to $120,000 Ideal Background 10 years of SEO strategy required 10+ years of client-facing experiencePrior people management experience requiredExperience managing managers, team leads, or department leadersStrong Client Experience, Client Success, Account Services, or Customer Success leadership backgroundDigital marketing agency experience strongly preferredResponsibilitiesLead the Client Experience organization as a wholeOversee 2-3 Directors who manage Account Managers and Client Experience AssistantsSet departmental strategy, KPIs, processes, and performance expectationsHandle high-level client escalations and complex relationship issuesPartner with executive leadership to improve retention, client satisfaction, and operational effectivenessDrive team development, accountability, and scalable best practicesPreferred Industry ExperienceCandidates with experience supporting professional services clients are highly preferred, including: Law firmsDental practicesMedical practicesVeterinary practices