Co-Managed IT Services Delivery Manager
sch groupColumbia, MD
Co-Managed IT Services Delivery Manager
sch groupColumbia, MD
2 days ago
Occupations
Computer and Information Systems ManagersInformation Technology Project ManagersAdministrative Services ManagersIndustries
Computer Systems Design ServicesAdministrative Management and General Management Consulting ServicesComputer Facilities Management ServicesAbout the role
SC&H Group seeks a Co-Managed Services Manager to lead the Technology Advisory delivery team in Columbia, MD. The role focuses on running the co-managed help desk, balancing client expectations with contracted scope, and driving continuous improvement across people, processes, and technology.
You will own escalation, coach pod leads, and advance AI-assisted support, while delivering measurable SLA performance and client value in a hybrid environment.
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JOB OVERVIEW
Experience level
Manager
Location
Columbia, MD
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
2 days ago
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