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About the role

B&H Photo builds many custom applications for its internal teams to effectively execute upon their responsibilities. We are looking for a Senior Business Analyst that helps translate the requirements for the business teams to effectively build technology solutions. Requirements & Stakeholder Management Elicit, analyze, and validate business needs from stakeholders, customers, and end users. Collaborate with project sponsors and product owners to define product vision, roadmap, and MVP scope. Identify stakeholders and lead requirement-gathering sessions through workshops, interviews, surveys, and discovery sessions. Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications. Act as a liaison between business stakeholders and technical teams to ensure alignment. Product & Solution DesignHelp with wireframes, mockups, and workflow diagrams to conceptualize and communicate solutions. Partner with UX/UI teams (or independently) to shape user-centered design solutions. Define end-to-end business processes, integrations, and system interactions across applications. Delivery & Execution Support development teams by clarifying requirements and addressing questions during sprints. Ensure requirements are complete, consistent, testable, and aligned with business goals. Analysis, Documentation & Governance Develop process flows, business requirement documents (BRDs), and functional specifications. Maintain traceability of requirements throughout the project lifecycle. Conduct reviews and validation sessions to ensure accuracy and alignment. Analyze and improve requirement-gathering and delivery processes. Solution Validation & Implementation Partner with QA teams to validate that solutions meet business requirements. Support UAT efforts, including test case definition and execution. Evaluate third-party/vendor solutions and support selection where applicable. Communicate requirement changes and updates clearly to all stakeholders. Required Skills & Competencies Strong analytical and problem-solving skills with attention to detail. Excellent communication skills (verbal, written, and interpersonal).Ability to think in terms of user journeys, APIs, and system integrations. Process-oriented mindset with the ability to design scalable workflows. Highly self-driven with the ability to manage competing priorities. Experience working in cross-functional Agile teams. Qualifications & Experience Bachelor’s degree in Business, Information Systems, or a related field. Overall experience: 12+ years Minimum 8+ years of Business Analyst experience, preferably in digital/product environments. Proven experience in: Requirements elicitation, modeling, and documentation Writing requirements in user stories format Delivering web-based and digital solutions Familiarity with tools such as Jira, Confluence etc. Working knowledge of Microsoft Office tools and collaboration platforms.
Must-Have: Experience Experience working on custom-built web applications and modern front-end/back-end architectures. Strong understanding of API-driven integrations and SaaS platforms. Experience gathering and documenting: Business requirements Functional requirements Integration requirements across systems (ERP, CRM, eCommerce, Warehouse etc.)Hands-on experience writing user stories with clear acceptance criteria.
Preferred / Nice-to-Have: Experience in Retail and Supply Chain domains. Experience working with product teams and digital transformation initiatives.

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JOB OVERVIEW

Experience level

Lead

Location

Brooklyn, NY

Occupation

Computer Systems Analysts

Industry

Custom Computer Programming Services

Posted

today

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