Customer Care Professional

Hours: Monday-Friday 9:00AM-5:30PM EST

Pay rate: $21.00/hr, paid weeklyMUST RESIDE IN AZ Remote RoleTemp to Hire

Position Overview: We are seeking skilled Customer Care Specialists with a passion for helping others and an eagerness to join our growing team.

Essential Responsibilities: Provide exceptional customer service while handling a high volume of inbound calls. Assist customers with general inquiries, toll payments, receipts, and violation-related questions in a professional, courteous, and efficient manner. Maintain a positive attitude and keep a smile in your voice during every interaction. Use available tools and resources to reach complete and accurate resolutions for customer issues. Place clear and concise notes on customer accounts for documentation and tracking purposes. Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance. Complete other duties as assigned.

Requirements: Drug and Background screening 1 year of call center experienceHS Diploma or GEDMust be able to work 9am-530pm Eastern time zone