Catering Sales Manager

Key Responsibilities: Develop and grow catering and social event revenue through proactive sales efforts, lead generation, referrals, and relationship building. Manage incoming inquiries, conduct property tours, prepare proposals, negotiate contracts, and convert leads into confirmed business. Build relationships with wedding planners, event professionals, corporate contacts, and local community partners. Sell and coordinate social events, including weddings, rehearsal dinners, milestone celebrations, private parties, and other catered functions. Maintain an active sales pipeline, track conversion rates, and consistently work toward established revenue goals. Partner closely with banquet operations, culinary teams, and hotel leadership to ensure seamless communication and successful event execution. Prepare detailed event documentation, including Banquet Event Orders (BEOs), contracts, and function requirements. Maintain accurate records of bookings, client communications, and revenue forecasts. Deliver exceptional customer service throughout the sales and planning process, ensuring clients feel informed, supported, and confident. Identify opportunities to increase event revenue through upselling, repeat business, and referrals.

Qualifications: Previous hotel catering sales experience required, preferably within a full-service hotel, resort, or comparable hospitality environment. Demonstrated success in selling social catering events, weddings, and private functions. Strong understanding of the hotel sales process, catering contracts, BEOs, and banquet operations. Experience managing catering revenue goals, event bookings, and sales pipelines. Excellent interpersonal, communication, negotiation, and organizational skills. A warm, friendly, approachable personality with the patience to manage detailed client requests and changing event needs. Ability to develop lasting relationships with clients, vendors, and internal hotel teams. Comfortable working collaboratively in a fast-paced hospitality environment. TripleSeat and OPERA experience preferred. Flexibility to accommodate occasional evening or weekend client appointments and events as needed.

What We're Looking For: Beyond technical experience, we are looking for someone who genuinely enjoys people and understands that successful catering sales is about more than booking events. Our ideal candidate is: Relationship-driven: Naturally connects with clients and builds trust. Patient and approachable: Understands the emotional and detailed nature of planning social events. Sales-minded: Proactively pursues new business and recognizes opportunities to grow revenue. Organized and detail-oriented: Confidently manages multiple events, timelines, and client expectations. Collaborative: Works effectively with culinary, banquet, and hotel operations teams. Service-focused: Takes pride in creating positive guest experiences from the initial inquiry through event completion. Compensation & Opportunity

Base Salary: $65,000–$70,000 annually

Bonus: Eligible for performance-based incentives