Desktop Support Operations Lead
firstproEast Boston, MA
Desktop Support Operations Lead
firstproEast Boston, MA
today
Occupations
Computer and Information Systems ManagersComputer User Support SpecialistsFirst-Line Supervisors of Office and Administrative Support WorkersIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesAll Other Business Support ServicesAbout the role
A technology services firm is seeking a Manager to lead a team of Desktop Support Technicians in Boston, Massachusetts. The role involves driving operational excellence, managing ticket workflows with ServiceNow, and overseeing daily onsite support operations. Candidates should have a Bachelor's degree, 3–5 years of relevant experience, and a strong technical background, particularly with Windows and enterprise hardware. This position offers a dynamic environment focused on continuous improvement and team leadership.
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JOB OVERVIEW
Experience level
Mid
Location
East Boston, MA
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
today
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