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Bilingual Communication Specialist

virtual vocationsNew York, NY

yesterday

Occupations

Public Relations SpecialistsCustomer Service RepresentativesMedia and Communication Workers, All Other

Industries

Translation and Interpretation ServicesPublic Relations AgenciesAll Other Professional, Scientific, and Technical Services
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About the role

Working remotely in a part-time capacity, the Bilingual Communication Specialist will engage with reporters to capture sensitive information via inbound calls, ensuring a high-quality customer experience while maintaining confidentiality.
Key responsibilities: Engage reporters with care and concern, ensuring their information is handled appropriately Answer calls from various industries, following the intake process and exercising good judgment Lead guided interviews with reporters, focusing on the quality and accuracy of report detailsRequired qualificationsMinimum typing speed of 35 WPM Experience using MS Office and ability to navigate proprietary software applications Ability to demonstrate emotional resilience in distressing situations A quiet, secure home office or workspace with recommended internet speed of 25 mbps download and 10 mbps upload Openness to change and adaptability to evolving business needs

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JOB OVERVIEW

Experience level

Junior

Location

New York, NY

Occupation

Public Relations Specialists

Industry

Translation and Interpretation Services

Posted

yesterday

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