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Maintenance, Operations and Facilities Manager

revalorize talentAkron, OH

5 days ago

Occupations

Facilities ManagersProperty, Real Estate, and Community Association ManagersMaintenance and Repair Workers, General

Industries

Residential Property ManagersFacilities Support ServicesNonresidential Property Managers
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About the role

Our client, a multifamily real estate investment and management company, is hiring a senior Maintenance, Operations and Facilities Manager to lead physical operations across a portfolio of 4,000+ apartment units. You will lead a team of field technicians, senior maintenance supervisors, make-ready crews and administrative staff, and serve as the bridge between executive strategy and field execution.
What you'll do:
  • Portfolio and team leadership
  • Direct, mentor and evaluate about 100 operations staff, including senior maintenance supervisors, lead technicians, make-ready specialists and operations coordinators.
  • Set accountability frameworks, staffing allocations and performance metrics across property clusters.
  • Lead recruiting, onboarding, technical training and safety programs (OSHA, EPA Section 608).Operational efficiency and SLAsOversee portfolio-wide maintenance through property management software: emergency work orders dispatched immediately and routine requests resolved within 24 to 48 hours.
  • Manage make-ready timelines to an average turn of 3 to 5 business days.
  • Drive preventative maintenance compliance: quarterly HVAC filters, life-safety inspections, roof and plumbing checks.
  • Facilities and physical plant
  • Manage common areas, clubhouses, fitness centers, pools, leasing offices and building envelopes.
  • Ensure compliance with life-safety codes, fire suppression, egress, elevators and municipal housing inspections.
  • Oversee environmental controls, waste management, parking structures and grounds.
  • CapEx and financial oversight
  • Partner with executive leadership and regional property managers on annual R&M budgets and multi-million-dollar CapEx programs (roofing, paving, HVAC replacements, plumbing risers).Oversee capital project execution against specifications, codes, timelines and budget.
  • Build centralized bulk purchasing for appliances, water heaters and flooring.
  • Vendor and contract management
  • Set up and audit master service agreements for elevator, landscaping, pest control, security and specialty repair vendors.
  • Enforce vendor qualification: COIs, W-9s, licensing and SLA adherence.
  • Run regular site audits and contractor performance reviews.
  • What you bring7 to 10 years of progressive leadership in multifamily operations, facilities management or real estate asset management, overseeing portfolios of 2,500+ units.
  • Deep knowledge of building systems: HVAC, plumbing, electrical, structural, life-safety and roofing.
  • A track record leading large teams building SOPs and a culture of safety and accountability.
  • Advanced skills in property management software and mobile maintenance ticketing.
  • CAMT, CAPS, CFM or equivalent mechanical or contracting licenses strongly preferred.

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JOB OVERVIEW

Experience level

Manager

Location

Akron, OH

Occupation

Facilities Managers

Industry

Residential Property Managers

Posted

5 days ago

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