Senior Identity & Access Management (CIAM) Engineer

Overview: The Identity Access Management (IAM) Engineer will serve as a hands-on technical resource with strong Customer Identity and Access Management (CIAM) expertise, responsible for implementing, supporting, and improving secure identity solutions for B2B, B2C, and external user populations. This role requires solid technical experience in CIAM platforms such as Okta Customer Identity Cloud/Auth0, Okta, Ping, or ForgeRock, with strong hands-on knowledge of OAuth 2.0, OpenID Connect, SAML, JWT, SCIM, API integrations, MFA, passwordless, adaptive authentication, and customer identity lifecycle flows. The engineer will work on CIAM implementation activities from requirements through production support, including platform configuration, application integration, testing, troubleshooting, documentation, and operational handoff. The successful candidate should be able to operate independently on technical tasks, support CIAM design discussions, strengthen security controls, and help onboard digital applications while maintaining good user experience and compliance alignment. Must have strong hands-on configuration, scripting, API integration, troubleshooting, and support experience in CIAM or access management environments. This role is based out of Plano, Texas and requires coming into the office.