Field Technician

Job Description: Summary Installs, program, repairs, and performs moves, adds and changes to CCTV, Access Control, Communications and Network systems in support of customer operations. Assists in the development and certification of field technicians and technician apprentices. Assist Management in the design of customer Networks, CCTV, Access Control, and Communications systems. Manages projects from a Field aspect when needed.

Essential Duties and Responsibilities: Assist in the Plans and manages installation, optimization and maintenance projects of CCTV, Access Control, Communications, and Network Systems. Installs, troubleshoots and repairs, unassisted, all parts of CCTV, Access Control, Communications, and Network Systems. Interprets technical manuals to learn correct settings and configuration for equipment to allow proper interfacing between different CCTV, Access Control, Communications, and Network Systems. Interprets technical manuals and schematics to facilitate the proper repair and alignment of all CCTV, Access Control, Communications, and Network Systems, both electronic and mechanical. Initiates and reviews work orders to move, change, install, optimize, repair, or remove CCTV, Access Control, Communications, and Network Systems, and associated infrastructure. Interfaces directly with vendors, product groups, engineers, sales personnel, customers and management to resolve technical issues and customer outages and performs other technical support duties as required. Trains, or assists in the training of, other technicians working toward higher levels of expertise. Assists in the design of special projects as required. Performs modification and programming of CCTV, Access Control, Communications, and Network Systems equipment in accordance with customer's requests. Maintains a thorough working knowledge of current BlackHawk Datacom Standard Practices and assists in creating new or modifying existing standards when required. Maintains a thorough understanding of communications technologies, including but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems. Maintains a thorough understanding of CCTV technologies, including but limited to; Analog cameras, Networking/IP cameras, Wireless cameras, HD/UHD cameras, IR/Night vision cameras, Dome cameras, Bullet cameras, C-Mount cameras, PTZ cameras, Thermal image cameras, Motion cameras, DVR, and NVR's. Maintains a thorough understanding of Access Control technologies, including but limited to; Card readers, Smart locks, Key pads, and Electronic locks, Maintains a working knowledge of customer base and the industries in which they operate. Completes all BlackHawk Datacom Field Project Technician training and education requirements.

Benefits: 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Vision insurance Schedule8 hour shift Day shift HolidaysMonday to FridayOn call OvertimeEducationHigh school or equivalent (Preferred) License/Certification Driver's License (Required) Work Location On the road Typical Start Time8AMTypical End Time5PMThis Job Is: A job for which military experienced candidates are encouraged to applyOpen to applicants who do not have a high school diploma/GEDA "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks)A job for which all ages, including older job seekers, are encouraged to applyOpen to applicants who do not have a college diploma Company's Websitewww.blackhawkgroup.ai