(Remote) Customer Service Agent - Entry Level

What You'll Do: Communicate with clients and answer questions about available benefits Explain coverage options in a clear, approachable manner Build professional relationships through attentive service and consistent follow-up Maintain accurate client information and organize daily tasks Participate in training and apply feedback to strengthen your skills Work with your team to support clients and achieve shared goals What We're Looking For Strong verbal and written communication skills Basic computer knowledge and comfort using online tools A dependable work ethic and a professional approach An outgoing, energetic personality and a positive attitude Accountability and the ability to follow through on commitments A willingness to learn, accept coaching, and apply feedback Good time management and organizational skills The ability to work independently while contributing to a team Successful completion of a criminal background check Compensation and Benefits Weekly pay Bonus opportunities Benefits available after 90 days, subject to eligibility and plan terms Health insurance reimbursement Life insurance Retirement plan What You'll Need to Work Remotely A computer suitable for everyday work tasks A cell phone with unlimited long-distance calling Reliable Wi-Fi access A workspace where you can communicate professionally and stay focused