About the role

Voya Financial, Inc. is seeking a Client Relationship Manager (CRM) to ensure service delivery exceeds client expectations. This individual contributor will focus on client satisfaction, retention and plan optimization across defined contribution plans. The role requires collaboration with senior executives, HR, and benefits teams, and involves cross-functional leadership to meet performance metrics and contractual SLAs.

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JOB OVERVIEW

Experience level

Manager

Location

Braintree, MA

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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