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About the role

Overview: In this role you will help shape Microsoft’s cloud hardware by leading quality initiatives across data centers and suppliers. You’ll work with cross-functional teams to diagnose and resolve high-severity hardware and firmware issues, and to ensure production-readiness for new hardware. You’ll apply RCA-driven improvements, leverage advanced debugging for GPU subsystems, and drive robust quality metrics. The position offers impact at scale within a fast-moving, collaborative environment focused on high efficiency and trusted infrastructure.
Responsibilities: Provide technical leadership on complex quality solutions with internal and external partners Use AI-informed tooling for scalable debugging and data management Drive RCA-based continuous improvement and opportunities for quality uplift Develop and execute supplier quality management strategy for data center hardware Collaborate across data centers, development groups, and suppliers to resolve critical/high-severity issues (hardware and software/firmware) Conduct hands-on GPU subsystem failure analysis in global data centers (onsite and virtual) Manage multiple NPI builds and quality phase-gate deliverables from concept to production readiness Establish Critical-to-Quality (CTQ) metrics to measure and improve product quality Represent quality in hardware change management processes
Key requirements: Doctorate in Electrical Engineering, Computer Engineering, or related field AND 6+ years of technical engineering experience OR Master’s in Electrical Engineering, Computer Engineering, or related field AND 9+ years OR Bachelor’s in Electrical Engineering, Computer Engineering, or related field AND 11+ years OR equivalent experience Leadership and cross-functional collaboration Strong communication and stakeholder management Problem-solving orientation and data-driven mindset GPU sub-system hardware analysis and debugging Data center hardware knowledge including power and cooling considerations Root Cause Analysis (RCA) and quality metrics design

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JOB OVERVIEW

Experience level

Lead

Location

Redmond, WA

Occupation

Computer Systems Engineers/Architects

Industry

Computer Systems Design Services

Posted

today

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