Co-Pilot/Power Automate Architect

Job Title Copilot Studio & Agent Development Design, build, test, and deploy Microsoft Copilot Studio agents for internal government use cases, including knowledge discovery, workflow automation, and decision support. Integrate Copilot agents with Power Automate, SharePoint, Dataverse, Microsoft 365, and approved enterprise connectors. Configure agent topics, actions, and knowledge sources to ensure accurate, traceable, and explainable responses suitable for regulated environments. Support pilot?to?production transitions using controlled rollout and approval processes. Governance, Security & Compliance Collaborate with IT infrastructure teams to enforce Data Loss Prevention (DLP) policies, environment isolation, and role?based access controls for Copilot Studio solutions. Ensure all Copilot agents comply with state IT policies, data classification standards, privacy requirements, and records?retention rules. Collaborate with security, legal, accessibility, and compliance teams to address audit findings and risk assessments. Ensure Copilot solutions meet accessibility (e.g., WCAG 2.1) and public?sector usability standards where applicable. Architecture & Technical Leadership Define secure Copilot Studio architectures aligned with enterprise Power Platform and AI governance frameworks. Establish standards for agent design, naming conventions, documentation, and supportability. Mentor junior engineers and approved makers on Copilot Studio best practices within a controlled governance model. Serve as a subject?matter expert for Copilot Studio capabilities, limitations, and roadmap considerations in regulated environments. Application Lifecycle Management (ALM) & Operations Implement ALM practices for Copilot Studio, including environment strategy (DEV / TEST / PROD), solution packaging, and deployment pipelines. Monitor Copilot usage, performance, and reliability; troubleshoot issues and optimize agent behavior. Maintain technical documentation, runbooks, and operational support artifacts required for audits and long?term sustainability. Support incident response and root?cause analysis related to Copilot or automation failures. Stakeholder & Business Collaboration Translate agency or program requirements into compliant Copilot solutions that improve efficiency and service delivery. Work with business owners to identify high?value, low?risk AI use cases appropriate for state government adoption. Provide guidance, demos, and technical reviews for stakeholders, governance boards, and leadership as needed.