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About the role

Providing quality collection and property surveillance activities for commercial real estate loans, the full-time Associate Portfolio Manager will support a team of Portfolio Managers in borrower research requests, covenant monitoring, and delinquency resolution while working remotely.
Key responsibilities: Serve as the initial point of contact for all incoming calls related to the commercial loan portfolio Participate in outgoing call campaigns to assist borrowers with delinquency resolution and document collection Research and resolve servicing-related issues, including payment inquiries and billing questions
Required qualifications: College degree preferred Experience in a call center or high-volume customer-facing role Proficiency in Word, Excel, Outlook, and other information processing programs Bilingual (English and Spanish) is a plus Ability to handle sensitive and confidential information appropriately

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JOB OVERVIEW

Experience level

Mid

Location

Denver, CO

Occupation

Marketing Managers

Industry

Professional and Management Development Training

Posted

yesterday

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