Field Technician
redfish recruitingDenver, CO
$50,000 - $60,000 per yearAPPLY NOW
Field Technician
redfish recruitingDenver, CO
yesterday
Occupations
Installation, Maintenance, and Repair Workers, All OtherNetwork and Computer Systems AdministratorsComputer, Automated Teller, and Office Machine RepairersIndustries
Other Computer Related ServicesComputer Facilities Management ServicesComputer Systems Design Services$50,000 - $60,000 per year
APPLY NOWAbout the role
Job Description:
Andromeda is seeking talented self-starters who are driven to complete tasks thoroughly. As a vital member of our 10-12-person service department, you will troubleshoot client issues both remotely and on-site, as assigned by the Dispatcher. Your role involves efficiently restoring clients' functionality while upholding excellent customer service standards. We're looking for a versatile tech enthusiast who thrives in teamwork and seeks continuous learning opportunities. About YouExperience: Minimum 1 year in an MSP or corporate IT environment.
Skills:
Proficient in IT areas such as PCs, laptops, servers, routers, Microsoft Server Operating Systems, Microsoft Workstation Operating Systems (Windows 7 to Windows 11), Microsoft Office, QuickBooks, Adobe software (Tech Support), hardware, software, and devices for layers 1, 2, and 3. Experience with Microsoft Azure and Office 365 is a plus.
Location: Must be near Lockport, IL, to work from our office.
Your Team:
You'll collaborate closely with:2 Field Techs4 L1 Techs4 L2 Techs1 Escalation Tech1 Dispatcher/Coordinator
Responsibilities:
Your contributions will include:
Conducting scheduled appointments at client sites.
Working on tickets remotely.
Collaborating with team members on resolving tickets.
About UsCompany: A 30-year-old technology service firm with a dedicated team of nearly 40 members.
Mission: Providing outsourced IT services to ensure client satisfaction.
Values: Communication, Action, Ownership, and Grit guide our work.
Compensation, Benefits, and Perks
Salary: $50K-$60K.
Benefits:
Health, dental, vision insurance, 401K matching, life and disability coverage, paid holidays, sick days, vacation, mentorship program, and more. Flex vacation after 1 year.
Requirements:
drug screen and some hands-on testing Ready? If you're prepared to excel as a service technician and tackle challenges head-on, we invite you to apply. This is a hybrid working role.
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JOB OVERVIEW
Salary
$50,000 - $60,000 per year
Experience level
Mid
Location
Denver, CO
Occupation
Installation, Maintenance, and Repair Workers, All Other
Industry
Other Computer Related Services
Posted
yesterday
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