About the role

Tata Consultancy Services seeks a proactive on-site support lead to manage daily field service operations across manufacturing sites. You will handle tickets, dispatch, asset delivery, and vendor coordination, ensuring adherence to SLAs and KPI targets. The role requires ITIL knowledge, strong customer communication, team leadership, and hands-on support for network, servers, OT security, and meeting room services.

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JOB OVERVIEW

Experience level

Lead

Location

Ashburnham, MA

Occupation

Industrial Engineering Technologists and Technicians

Industry

Computer Facilities Management Services

Posted

8 days ago

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