HVAC Operations Manager

Location: Houma, LA

Pay Range: $110,000 - $150,000/year + Performance Bonuses

Schedule: Full-time, Monday through Friday Join a Growing HVAC Company! One Way AC and Electrical is expanding its residential and commercial HVAC operations, and we're looking for an experienced HVAC Operations Manager to lead our service and installation teams while driving operational excellence. This is an opportunity for a proven HVAC leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about delivering exceptional customer service while helping grow a successful business.

What You'll Be Responsible For: Oversee the daily operations of the HVAC service and installation teams. Lead, mentor, and develop technicians and office staff to maximize performance. Monitor key performance indicators (KPIs) to improve efficiency, profitability, and customer satisfaction. Ensure jobs are completed safely, on time, and to the highest quality standards. Improve operational processes, scheduling, workflow, and team productivity. Collaborate with ownership to develop and execute growth strategies. Manage budgets, labor costs, inventory, and operational performance. Maintain a strong focus on customer experience and employee accountability.

What We're Looking For: Minimum 5 years of experience working for an HVAC company. Previous experience managing HVAC service and installation operations. Strong understanding of residential and commercial HVAC systems and field operations. Proven leadership experience with the ability to motivate, coach, and hold teams accountable. Experience managing KPIs, budgets, scheduling, and operational performance. Excellent communication, organizational, and problem-solving skills. Experience with Service Titan or similar HVAC management software is a plus. Why Join Oneway AC? Opportunity to make a direct impact on company growth and operational success. Collaborative leadership team with opportunities for long-term career advancement. Modern tools, systems, and a commitment to continuous improvement. Performance-based bonuses and commission opportunities that reward results.

What We Offer: Competitive salary of $110,000 - $150,000 based on experience. Performance bonuses and commission. 80% employer-paid medical insurance (for employee). Optional dental and vision coverage. 401(k) with up to a 3% company match. Six paid holidays. Paid vacation based on tenure plus two PTO days. Optional short-term and long-term disability coverage.

What Success Looks Like: High-performing service and installation teams that consistently exceed performance goals. Improved operational efficiency and profitability. Outstanding customer satisfaction and quality workmanship. Strong employee engagement, accountability, and retention. Continued business growth through effective leadership and operational excellence.