Senior Manager, HR Cloud Operate
deloitteRaleigh, NC
Senior Manager, HR Cloud Operate
Occupations
Human Resources ManagersBusiness Operations Specialists, All OtherHuman Resources SpecialistsIndustries
Administrative Management and General Management Consulting ServicesComputer Systems Design ServicesOther Management Consulting ServicesAbout the role
Overview:
In this Senior Manager role, you will lead BPaaS-focused sales pursuits and delivery for HR Cloud Operate, shaping HR cloud AMS offerings and automation strategies. You’ll drive growth through renewals, account expansion, and new markets, while guiding multi-disciplinary teams across geographies. Expect to manage SLAs, releases, and budgets, and to build lasting client relationships that unlock value from HR cloud environments. This position blends strategic selling with hands-on delivery in a fast-paced, collaborative environment.
Responsibilities:
Lead BPaaS business development and solution design, including proposals, pricing, and client presentations Drive HRCO AMS engagements with SLAs, release management, and engagement financials Advance BPaaS growth via renewals, expansion, and new-market opportunities Build and mentor project teams and coordinate with the Human Capital offerings to deliver services Assess clients’ HR cloud environments and recommend AMS, automation, and generative AI capabilities Foster strong client relationships and manage multiple tasks in a fast-paced setting
Key requirements:
Bachelor’s degree 8+ years of experience implementing or supporting HR cloud applications (Oracle Fusion HCM, SAP SuccessFactors, or Workday HCM) 8+ years of experience selling and delivering BPaaS or AMS engagements 8+ years of experience leading junior and senior staff across multiple geographies Ability to travel 0-50% Limited immigration sponsorship may be available Independent work ethic Strong written and verbal communication Attention to detail and quality of work Oracle Fusion Cloud HCM SAP SuccessFactors Workday HCM
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JOB OVERVIEW
Experience level
Lead
Location
Raleigh, NC
Occupation
Human Resources Managers
Industry
Administrative Management and General Management Consulting Services
Posted
today
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