Customer Experience Specialist - PT/FT - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Medical-Dental-Vision-STD-LTD for full-time team members / Generous paid time off / 401(k) savings plan with employer matching contributions / Professional growth opportunities - As a Customer Support Specialist at Synapse Health, you will: Provide exceptional customer service to clients and customers; Troubleshoot and resolve any issues or concerns raised by customers; Maintain accurate and detailed records of customer interactions and transactions; Follow up on customer inquiries and requests in a timely manner; Collaborate with other team members to ensure a seamless customer experience; Assist with onboarding new customers and providing training and guidance on our products and services; Ensure customer satisfaction and identify areas for improvement in our processes and services...Hiring Immediately >>