Branch Manager Sales and Operations

Key Responsibilities: Team Leadership & Operational Excellence• Build and develop a strong branch team that embraces our TLC culture and deliversexceptional service to talent and clients.• Ensure high-quality operational service for all clients, maintaining compliance withinternal processes and standards.• Partner with corporate departments (Finance, HR, Marketing, Safety) to drive branchperformance and operational improvements.• Analyze accurate and timely data in the ATS to identify trends and opportunities forimproved performance.• Travel within the market for job fairs, client visits, unemployment hearings, andother branch-related activities. Sales & Business Growth• Proactively search for and secure new business, focusing on clients withopportunities in the $50K–$2MM range.• Develop and maintain strong relationships with existing clients, identifyingopportunities to increase market share and expand services.• Collaborate with internal teams to align sales strategies with branch goals andclient needs.• Meet or exceed all budget and gross margin goals through strategic selling andnegotiation. Recruitment Strategy• Lead recruitment strategies to ensure a high-quality applicant pool that meets clientrequirements.• Oversee sourcing, screening, and placement efforts to maintain strong talentpipelines.• Support retention initiatives by monitoring talent performance and addressingconcerns promptly. Performance, Accountability & Leadership• Demonstrate strong understanding of branch financials, including gross margingoals and activities required to achieve them.• Consistently meet or exceed objectives related to recruiting, client engagement, and operational performance.• Act as an escalation point for client or candidate challenges, modeling bestpractices and driving consistency across the team.• Mentor and motivate team members, fostering a culture of collaboration andcontinuous improvement. Collaboration & Values• Work as part of one team with one mission—supporting colleagues, sharingknowledge, and contributing to shared goals.• Champion the Three S’s—Service, Sales, Speed—by delivering exceptionalexperiences and driving results with urgency and accuracy.• Demonstrate company values through service to clients, field talent, andcolleagues.• Identify, manage, and escalate risk and safety concerns with urgency, involvingappropriate internal teams when necessary.• Maintain a strong working knowledge of HR-related processes, including how tomanage and escalate issues related to harassment, safety, and employmenttermination.• Perform additional branch duties as needed to support overall performance andclient satisfaction.

What Success Looks Like: • A strong, active talent pipeline that consistently meets client demand.• High client satisfaction scores and expanded services within existing accounts.• Achievement of budget and gross margin goals, contributing to branch profitability.• Effective leadership presence, resulting in improved team KPIs and operationalexcellence.

Qualifications: • Undergraduate degree with 3+ years of relevant experience in operationsmanagement and B2B selling.• Passion for winning and delivering exceptional service.• Strong communication and relationship-building skills.• Proven leadership, motivational, and team-building abilities.• Strategic selling and negotiation expertise.• Financial acumen with strong analytical and problem-solving skills.• Advanced proficiency in MS Office and ATS systems CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us. At CoWorx, we are committed to our employees and will support you on the road to professional success. Apply with us today!