AI-Driven Customer Success Leader

SideShift is building the operating system for the creator economy. We’re seeking a leader who treats AI as the operating model for customer success, owning adoption, retention, and expansion across our growing global customer base. You’ll build a CS function that is AI-native from day one: leaner, faster, and more proactive than a headcount-heavy team could ever be. You’ll be equal parts operator, builder, and coach.