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Maitre D

claudieMiami, FL

4 days ago

Occupations

Food Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersWaiters and Waitresses

Industries

Full-Service RestaurantsCaterersFood Service Contractors
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About the role

POSITION SUMMARY: We are seeking a polished and experienced Maître D’ to lead front-of-house operations in a high-volume luxury dining environment. This role is responsible for managing guest interactions, VIP and regular clientele, private events, seating, and service team performance. The Maître D’ plays a critical role in ensuring exceptional guest experiences, seamless service flow, and operational excellence.
RESPONSIBILITIES:
  • Maître D’ manages and leads daily front-of-house operations to ensure a warm, welcoming, and professional guest experience
  • Oversee and interact with VIPs, private event guests, celebrity clientele, and i nternational visitors to build loyalty and recognition
  • Front of the house maître d’ leads and train the host team to provide seamless guest i nteraction and uphold MILA service standards
  • Maximize seating efficiency using platforms such as Seven Rooms, OpenTable, and Resy
  • Maintain full knowledge of all menus, menu ingredients, cocktail and wine programs, i ncluding pricing and service standards
  • Handle guest requests and feedback with professionalism, grace, and attentiveness
  • Manage inventory, menu supplies, and assist with supply purchases as needed
  • Restaurant managers coordinate and communicate menu changes and operational updates to the service team
  • Maintain and properly use all front-of-house equipment in accordance with company standards
  • Maître D’ ensures compliance with state sanitation and health regulations, company policies, and service standards
  • Attend team meetings, provide feedback, and support continuous improvement i nitiatives
  • Work collaboratively with management and service staff to maintain positive coworker and guest relations
  • This is not an exhaustive list of job responsibilities.
REQUIREMENTS AND QUALIFICATIONS:
  • 3–5 years of experience in high-volume, elevated dining in a major metropolitan market
  • State-compliant food handling certificate
  • Experience with online booking platforms including Seven Rooms, OpenTable, and Resy
  • Strong leadership abilities with team management and training experience
  • Self-motivated, professional, performance-driven, and courteous
  • Detail-oriented with effective verbal and written communication skills
  • Ability to multi-task, manage time effectively, and compute basic arithmetic
  • Ability to stand for up to 8 hours, reach, bend, stoop, and frequently lift up to 50 pounds
  • Proficiency in computer applications such as Excel, Windows, and POS systems
  • Ability to maintain confidentiality of company information and recipe data
  • Flexible availability including nights, weekends, and holidays
  • Team player with a positive attitude, strong interpersonal skills, and commitment to guest satisfaction

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JOB OVERVIEW

Experience level

Senior

Location

Miami, FL

Occupation

Food Service Managers

Industry

Full-Service Restaurants

Posted

4 days ago

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