Database Manager

Database Responsibilities: Manage all data sync functionality between Luminate Online, Raiser's Edge NXT, and Quorum using Omatic Cloud, ImportOmatic, and FileZillaBuild and run queries/exports, reports, dashboards, and email and mailing lists for Administrative, Development, and Care Services departmentsCreate and manage security groups and permissions across both Luminate Online and Raiser's Edge NXT, ensuring staff have the appropriate roles for areas of databases they need to accessKeep SOPs for all database usage up to date, simplifying and segmenting based on staff function and workflowMaintain integrity across Luminate Online, Raiser's Edge NXT, and Quorum Advocacy database through routine data cleanup and duplicate managementServe as a back-up for gift entry during high volume time periods or due to PTOEducate staff on new CRM features, and provide quarterly training sessions when new updates are releasedSupport the Chief Care Services Officer in CRM utilization and enforcing new protocols for regional teams' data entryAssist the Office Manager/Database Coordinator with the acknowledgement letter processProactively innovate data processing needsManage gift batches for both online and offline gifts, as well as verifying placement and coding of gifts synced from Omatic Cloud and ImportOmaticUpdate tables, custom fields, and other sources of coding recordsUpdate campaign coding in Omatic formulas annually for TeamRaiser-related eventsManage advocacy communication preferences for patients, Relation to patients, and those interested in advocacy between Luminate Online and Quorum using FileZillaOther Responsibilities: Establish and maintain effective relationships with staff at all levelsAttendance at some night & weekend meetings & events, as requiredPerform other duties as assignedQualifications 3-5 years of experience in database management. Previous experience working with Non Profit CRMs; Raiser's Edge NXT and Luminate Online a plusBachelors degree in systems or another degree with pertinent database experienceWorking knowledge of data integration tools such as Omatic, and familiarity with basic file transfer protocols (e.g., FileZilla) Strong analytical, problem-solving, and organizational skillsProficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.)Self-motivated, high-energy, and results-orientedAbility to work effectively in a team environmentAbility to manage multiple projects simultaneouslyHighly organized, detail-oriented, with the ability to work quickly and accuratelyStrong interpersonal and communication skillsFlexible work from home options available.