About the role

Southwest Airlines is seeking a Customer Service Supervisor at the Minneapolis/St. Paul area. The role focuses on supervising and training customer service and operations staff, ensuring ground operations comply with safety policies and deliver on‑time performance. You will coordinate staffing, communicate updates, and handle escalated customer questions while promoting a positive labor‑management environment. This is a field leadership position requiring availability for varied shifts outdoors.

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JOB OVERVIEW

Experience level

Mid

Location

St Paul, MN

Occupation

First-Line Supervisors of Passenger Attendants

Industry

Other Airport Operations

Posted

16 days ago

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