Inside Sales Representative Cutting Tools & Industrial Supply

Job Description: Inside Sales Representative – Cutting Tools & Industrial SupplyDaxer Tool – Huntington Beach, CAFull-Time | On-Site | Monday–Friday$55,000–$75,000 Base Salary + Performance-Based Bonus 100% Employer-Paid Medical Insurance | 401(k) | PTO | Paid HolidaysABOUT DAXER TOOLDaxer Tool is an industrial distributor located in Huntington Beach, California, serving CNC machine shops and manufacturers throughout Southern California. We specialize in cutting tools, workholding, abrasives, measuring tools, coolants and lubricants, bandsaw products, safety products, and other machine-shop and manufacturing supplies. We are looking for an Inside Sales Representative who is smart, technically curious, responsive, organized, and motivated to build strong customer relationships. This is not a call-center or high-pressure cold-calling position. You will work directly with customers, manufacturers, suppliers, and our sales team to solve problems, source products, prepare quotes, process orders, and develop sales opportunities. Experience in cutting tools or manufacturing is a major advantage, but we are willing to train the right person. WHAT YOU WILL DOInside Sales & Customer Support You will help customers throughout the sales process, including: Respond to customer calls and emails Handle RFQs and product inquiries Prepare customer quotes Follow up on open quotes and sales opportunities Help customers identify the products they need Research products and manufacturers Check pricing, inventory, and availability Recommend alternative products when appropriate Process customer orders Follow up on open orders and backorders Communicate with manufacturers and suppliers Develop relationships with existing customers Identify opportunities to expand sales within customer accounts Provide fast, professional customer service Our customers are manufacturing companies, so many requests require more than simply looking up a part number. We want someone who is willing to understand the customer's problem, research the options, and help find the solution. TECHNICAL PRODUCT SOURCINGCustomers regularly ask us to: Find tooling for a particular machining application Cross-reference products between manufacturers Find replacements for discontinued products Find alternatives when a product is unavailable or has a long lead time Compare tooling based on dimensions and specifications Source difficult-to-find industrial products Identify multiple options from different manufacturers Help determine which product best fits an application Products may include: Carbide end mills DrillsReamersInserts and turning tools Taps and thread mills ToolholdersWorkholdingAbrasivesMeasuring tools and gages Coolants and lubricants Bandsaw products Safety products General machine-shop supplies You are not expected to already know every product we sell. We will train the right candidate. Experience with CNC machining, cutting tools, or industrial distribution is extremely valuable, but curiosity, intelligence, resourcefulness, and the willingness to learn are just as important. ERP & ORDER MANAGEMENTYou will use our Epicor Prophet 21 ERP system for day-to-day sales and order management. Responsibilities will eventually include: Creating quotes Entering and processing sales orders Checking inventory Reviewing customer pricing Reviewing costs and margins Creating and maintaining product information Tracking open orders and backorders Assisting with purchasing and supplier follow-upCommunicating order status to customers Prior Prophet 21 experience is helpful but not required. Experience with another ERP, inventory, order-management, or distribution system is also valuable.

Cutting toolsCNC machining Industrial distribution ManufacturingInside sales Technical sales Customer service Industrial supply Mechanical or manufacturing technology EngineeringAerospace manufacturing Medical manufacturing Automotive manufacturing Precision machining Previous industry experience is not mandatory. We would rather hire an intelligent, motivated person who wants to learn than someone with industry experience who lacks initiative or follow-through. WHAT WE VALUEYou should be: Professional and comfortable communicating with customers Strong on the phone and in written communication Organized and dependable Comfortable using computers and business software Good at internet and product research Comfortable working with numbers, dimensions, and technical specifications Able to manage multiple customer requests and priorities Detail-oriented ResourcefulCuriousWilling to learn technical products Comfortable asking questions when necessary Able to investigate problems independently Good at following through on open items Interested in developing customer relationships and growing sales You do not need to know every answer. When you don't know something, we want your instinct to be:“Let me figure that out.”SALES & CAREER OPPORTUNITYThis position is intended to become much more than order entry. We want someone who will learn our products and customers, recognize opportunities, follow up on quotes, develop relationships, and become a valuable member of our sales team. As your product knowledge, responsibilities, sales contribution, and customer relationships grow, so can your compensation and opportunities within the company. There is significant opportunity for someone who develops into a strong industrial salesperson.

Plus performance-based bonus compensation. Daxer Tool has an established bonus program designed to reward individual contribution and performance. Bonus opportunities may increase as an employee develops product knowledge, takes on additional responsibility, grows customer relationships, and contributes to company sales and profitability.

Candidates with significant existing experience in cutting tools, CNC machining, tooling applications, or industrial distribution may be considered above the listed base compensation range. LOCATION & SCHEDULEDaxer Tool Huntington Beach, California This is a full-time, on-site position, Monday through Friday.

Tell us about any experience you have with manufacturing, CNC machining, cutting tools, industrial products, industrial distribution, or technical sales. A customer asks you for an industrial product you've never heard of before. What would you do to figure out what they need and find the correct product? Tell us about a time you had to research something or solve a problem when you initially didn't know the answer. Which interests you more: helping existing customers solve problems, developing new sales opportunities, or both? Why? The advertised base salary range is $55,000–$75,000 plus performance-based bonus compensation. Is this compensation range acceptable to you? We are looking for someone interested in building a long-term career with Daxer Tool, learning a highly technical industry, and becoming an important part of our company as we continue to grow.