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About the role

Job Description Job Description Investigator / SkipTracing (Work-From-Home)
Note: We do have an office near the Colony/Dallas area and if you live within 30 miles of the office, you would have a hybrid schedule some days in-office and some days at home.
Compensation: Hourly base pay plus ability to earn a weekly performance-oriented bonus. The position is heavily weighted toward bonus compensation with uncapped earning opportunity.
Schedule/Hours: Full-Time; Monday - Friday
Offered Benefits: Medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, 401K Our firm is currently seeking qualified individuals with excellent communication and strong customer service skills to perform skiptracing investigations (locates). The duties involve supporting our financial sector clients in efforts to locate and recover collateral. Candidates must be able to utilize computer technology to manage a case load, use a variety of investigative databases, and provide engaging service on the phone with a professional demeanor. Candidate must have reliable, high-speed internet and suitable working environment at home. The successful candidate will need to pass pre-employment screenings. Drug-free workplace. EOE
Note: Online application must be completed within a computer browser. Mobile device (phone/tablet) users will be unable to complete the application.
Responsibilities: High-volume account management Manage client and customer communications Provide professional and regulatory compliant communication at all times Document and update records based on interactions or investigative progress
Note: Depending on location, certain restrictions may apply

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JOB OVERVIEW

Experience level

Junior

Location

Dallas, TX

Occupation

Detectives and Criminal Investigators

Industry

Investigation and Personal Background Check Services

Posted

yesterday

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