Parts Counter Specialist
asco equipmentLubbock, TX
Parts Counter Specialist
asco equipmentLubbock, TX
16 days ago
Occupations
Parts SalespersonsShipping, Receiving, and Inventory ClerksProduction, Planning, and Expediting ClerksIndustries
Industrial Machinery and Equipment Merchant WholesalersConstruction and Mining (except Oil Well) Machinery and Equipment Merchant WholesalersIndustrial Supplies Merchant WholesalersAbout the role
Parts Counter SpecialistASCO Equipment has a career opportunity for a Parts Counter Specialist in Lubbock, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.
Responsibilities:
- Provide superior customer service with warm greetings and eagerness to help
- Ask questions to accurately identify machine make/model/serial numbers
- Investigate part needs and determine what additional parts would be needed
- Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
- Accurately match orders with packing slips
- Collect customer payment information/POs and call on past due accounts
- Utilize resources, (online manuals, microfiche) to properly identify parts needed
- Maintain accurate parts inventory
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JOB OVERVIEW
Experience level
Junior
Location
Lubbock, TX
Occupation
Parts Salespersons
Industry
Industrial Machinery and Equipment Merchant Wholesalers
Posted
16 days ago
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