Customer Experience Enablement Leader
igs energyDublin, OH
Customer Experience Enablement Leader
igs energyDublin, OH
3 days ago
Occupations
Training and Development SpecialistsTraining and Development ManagersInstructional CoordinatorsIndustries
Telemarketing Bureaus and Other Contact CentersProfessional and Management Development TrainingOther Management Consulting ServicesAbout the role
IGS Energy in the United States seeks a Manager, Customer Care & Sales Enablement to translate strategy into practical learning, quality, and readiness initiatives that improve frontline performance. This player-coach role leads Learning & Development and Quality Assurance while actively designing training and analyzing performance trends.
The position partners with Customer Care, Sales, IT, and Operations to ensure teams have the knowledge and tools to deliver strong customer experiences,
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JOB OVERVIEW
Experience level
Mid
Location
Dublin, OH
Occupation
Training and Development Specialists
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
3 days ago
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