Customer Service Counter Associate

Support customers at an upscale department store by answering questions in person and by phone, providing charge account services, preparing purchases and online orders for shipment, and handling cash and deposits. Maintain an organized service counter and provide courteous assistance. Greet customers and provide courteous assistance. Answer multi-line telephone calls and direct customers to the appropriate store area. Open customer charge accounts, accept payments, and answer account questions. Prepare, box, and wrap customer purchases and online orders for shipment. Calculate service counter and store cash and prepare bank deposits. Keep the service department clean and organized. Multi-line telephone operation Customer account opening Payment processing Cash handling Cash calculations Bank deposit preparation Product packaging Gift wrapping Order preparation for shipment Retail customer service 401k