OmniChannel Customer Success Leader | Build & Elevate Teams
wwshemiAkron, OH
OmniChannel Customer Success Leader | Build & Elevate Teams
wwshemiAkron, OH
yesterday
Occupations
Sales ManagersGeneral and Operations ManagersFirst-Line Supervisors of Personal Service WorkersAbout the role
BrightEdge is seeking a hands-on people leader for its Omni Channel Customer Success team in Cleveland. You will coach 6–8 CSMs, manage complex client relationships, and drive platform adoption and measurable outcomes for enterprise customers. Lead strategy, collaborate with cross-functional teams, and ensure high-touch, white-glove service across onboarding and ongoing support. This role requires strong executive communication and a data-driven mindset.
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JOB OVERVIEW
Experience level
Manager
Location
Akron, OH
Occupation
Sales Managers
Industry
Custom Computer Programming Services
Posted
yesterday
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