ServiceNow Application Developer (Contingent)

Job Summary: The Application Developer is responsible for designing, developing, testing, integrating, and maintaining ServiceNow and Nuvolo-based solutions. This role develops software enhancements, resolves defects, supports platform upgrades, and ensures accessibility and operational requirements are met throughout the contract lifecycle. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities: Design, develop, configure, and implement ServiceNow and Nuvolo solutionsAnalyze functional requirements and produce technical solution designsDevelop workflows, business rules, forms, integrations, reports, dashboards, and notificationsBuild and enhance functionality supporting order fulfillment, inventory management, accessibility enhancements, KPI reporting, and customer support capabilitiesDevelop, execute, and document unit, integration, and system testsCreate technical documentation, including design specifications, deployment documentation, and test scriptsTroubleshoot and resolve software defects and production issuesSupport O&M activities, enhancement sprints, and platform upgradesParticipate in demonstrations, sprint reviews, and user acceptance testing activitiesEnsure all development activities comply with WCAG 2.2 and Section 508 requirementsSupport release management and deployment activities across environmentsRequirementsMinimum five (5) years of experience performing software development tasks on ServiceNow platformsBachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent experience) Experience with ServiceNow scripting, workflows, forms, integrations, and platform customizationExperience with Nuvolo implementations and supportExperience with Agile software development practicesExperience creating technical documentation and executing software testing activitiesPreferred QualificationsServiceNow Certified Application Developer (CAD) Federal Government project experienceKnowledge of accessibility standards including WCAG and Section 508 Experience with Service Portal development and dashboard reportingExperience with API integrations and automated workflow developmentFamiliarity with DevOps, CI/CD practices, and release management processesSAFe Fundamentals Certification or Certified Scrum Master (CSM) certificationTravel RequirementsThis is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.

EEO Statement: Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact for assistance. Equal Opportunity Employer/Veterans/DisabledU.S. Work AuthorizationApplicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. BenefitsSalary Range: $140,000–$160,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development