Customer Success Analyst (split shift 3 pm - 11 pm)

Job PositionWE OFFER A COMPETITIVE WAGE:Sign on Bonus $1500/Referral bonus/Quarterly BonusPaid life insurance/short term/long term disability 401K2 weeks' vacationBranded work attire/steel toes/prescription safety glassesTuition ReimbursementSafety Driven CultureESSENTIAL JOB FUNCTIONSDevelop and maintain solid customer relationships for assigned accountsFunction as a liaison between our customers and Carlex plant managementAnalyze and communicate customer orders and priorities as received via EDI, E-mail or telephoneManage and prepare documents for incoming and outgoing shipmentsWork closely with production, shipping, receiving and management team to ensure successful adherence to customers' requirementsCoordinate transportation with assigned Logistic companiesReact appropriately and in a timely manner to all customer & material issuesProvide internal support to the Materials group as requiredCross train with other analysts on the teamAssist in the launch and set up of new parts for respective customersAssist in maintaining rack inventorySet up expedite service when issues arise with transportation delays or material lossesMonitor EDI order and resolve potential disruptions to scheduled customer shipmentsAssist with optimizing shipment managementKEY COMPETENCIESAdvanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint. Microsoft ProjectSelf-directed & results orientedStrong technical background in distribution and LogisticsHands-on approach to problem solving and analysisExcellent Analytical SkillsClear and systematic thinking with the ability to executeAble to manage, prioritize, and execute competing, timesensitive dutiesAbility to manage & order material & supplies from outside sources as requiredAbility to access customer websites/portalsKnowledge of inventory control systemsAbility and willingness to uphold the Carlex Values of Safety, Customer Focused, Teamwork, Excellence and TrustREQUIREMENTS