Spa Supervisor

POSITION SUMMARY: The Spa Supervisor is an important part of our day-to-day operations. As such, you will be responsible for the successful operation and administration of the front desk in accordance with Spa Standards. Provide exceptional customer satisfaction by coordinating our guest’s treatments and experience and motivate the Spa Concierge to focus on creating positive guest experience. We are looking for candidates whose qualities include: Professional and personable demeanor Positive outlook PunctualityExcellent written and verbal communication skills Basic computer skills Detail-oriented and organized Ability to multi-task in a fast-paced environment Problem-solving by nature Passionate about the beauty and wellness industry Essential duties include but are not limited to: Manage a small team of Spa Concierges and assist in training of new hires Manage daily monetary operations of the spa register Create, maintain and modify weekly Concierge and Spa Attendant schedules Assist with and lead daily briefings when assigned Act as a resource for all Bella Santé employees Manage guest requests, inquiries and complaints promptly and completely; follow up with the Spa Director as necessary We offer competitive pay and benefits (for qualifying employees) which include medical, dental, 401k, paid vacation and sick time and complimentary spa treatments and generous product discounts. This is a year-round position, not a seasonal role. We are happy to hear from you if you have experience and passion in making in a difference in people's lives! We are willing to train the right individual. Please send your resume and cover letter for consideration. Success in the spas will fast track your career growth with us. The opportunities are endless with Bella Santé.