IT Architect/Analyst, Beacon 5401

Responsibilities: Optimizes application usage and workflow efficiency by integrating key systems. Assigned areas include but are not limited to Epic Willow Inpatient Pharmacy, Beacon, Omnicell, First Data Bank, and IV Oncolog. Serves as a solution expert for upgrades and services for reported issues or for assigned projects. Maintains, updates, designs, and develops assigned applications by translating organizational needs. Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications. Educates and develops Application Analysts, Application Consultants, and other team members. Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors. Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily. Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications. Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required. Creates and maintains detailed technical documentation for assigned systems. Provides on-call coverage as deemed appropriate by management. Identifies and escalates production-critical issues to appropriate IT personnel. Uses ticketing system to log and monitor tickets. Participates in projects as deemed appropriate by management. Evaluates and corrects issues involving configuration of applications. Participates in Disaster Recovery planning, implementation, and testing. Education, Experience,

Qualifications: Bachelor’s degree in Business, Technology, Healthcare, or related field with 5+ years of relevant IT or Healthcare experience OR currently enrolled and within one year of completion with 5+ years of experience OR High School Diploma/GED with 11+ years of relevant experience. Epic Beacon and Willow certifications are required. Minimum of 5 years of relevant IT/clinical experience required. Prefer 7 or more years of experience in assigned areas. Must have the ability to work nights and weekends as needed to support the business (very low call volume).