Director of Client Delivery

Director Of Client DeliveryiCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services, and hands-on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN's national list of top Tech Elite Solution Providers and Managed Services Providers. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call!Job Description:This is a very hands on, visible and strategic role that will report directly to the CEO and work with all levels of administrative, consultative, and executive personnel of the company. The Director of Client Delivery must possess strong leadership skills with the ability to drive operational excellence while growing client relationships.Specific responsibilities include:Responsible for the day-to-day aspects of client delivery.Accountable for the overall performance of our consulting programs, projects, support, helpdesk, network operations center and the delivery of managed servicesProven track record of project managementOversee the consultant dispatch team with the ability to strategically manage and align resources to exceed client expectationsOwnership of strategic client relationships for their strategic growth and technological advancementEnsure successful client engagements and delivery of services with reference-able outcomesAdditional responsibilities may be assigned from time to timeRequired Skills/Experience:BA-BS in Business or related experienceProven track record leading people in a professional services environmentHands-on work style with great communication skills while being a team player and willing to roll up your sleeves to get the job doneMust have previously worked for a Managed Service Provider and have experience with SMBsWe Offer:Great compensation and benefits as well as the opportunity to join a strong and stable organization.iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.