Remote: Customer Success Strategy & Projects Lead

Sinch is seeking a Customer Success Project Management and Strategy Manager to lead cross-functional initiatives that drive NRR growth and improved customer outcomes. You will apply project management discipline and strategic problem-solving to shape CS strategy, partner with Sales, Product, Finance and Data teams, and deliver results across the organization. This role reports to the SVP of Customer Success and requires guiding complex programs from design to delivery in a fast-paced,