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Front Desk

advocareEnglewood, NJ

yesterday

Occupations

Receptionists and Information ClerksMedical Secretaries and Administrative AssistantsPatient Representatives

Industries

Offices of PhysiciansAll Other Outpatient Care CentersOffices of Physicians, Mental Health Specialists

$17 to $20

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About the role

Job TypePart-time
Description: We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Front Desk Receptionist Responsibilities:
  • Answer incoming calls on a multi-line telephone system with professionalism and efficiency
  • Schedule and confirm patient appointments
  • Transfer calls and take accurate messages according to office procedures
  • Greet patients and visitors and notify the appropriate team member of their arrival
  • Collect and post co-pays and communicate outstanding balances
  • Check patients out and follow proper check-out protocols
  • Notify the doctor when a patient cancels
  • Type correspondence and office memos as directed
  • Transcribe visit details into medical reports
  • Prepare charts, gather necessary paperwork, and print daily appointment schedules
  • Front Desk Receptionist Required Skills and Abilities:
  • Excellent customer service and communication skills
  • Ability to maintain professionalism, confidentiality, and diplomacy
  • Strong interpersonal skills with the ability to work with diverse individuals
  • Detail-oriented with strong follow-up and multitasking capabilities
  • Adaptable and flexible in a fast-paced, ever-changing environment
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Education and Experience:
  • High School Diploma or equivalent required
  • Front desk or medical office experience preferred
  • Familiarity with electronic medical records (EMR) is a plus
  • Benefits Available:
  • Multiple medical and prescription coverage options
  • Dental and vision care plans
  • Health Savings Accounts (HSAs), where applicable
  • Flexible Spending Accounts (FSAs)
  • Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverage
  • Voluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings plan
  • Paid time off (PTO)
  • Commuter benefits
  • Group auto and homeowners insurance
  • Part-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance Discounts Salary Description$17 to $20

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JOB OVERVIEW

Salary

$17 to $20

Experience level

Junior

Location

Englewood, NJ

Occupation

Receptionists and Information Clerks

Industry

Offices of Physicians

Posted

yesterday

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