Senior UX Designer, Web Experience - Remote

Job ID: 102009151440

Job Area: Communications

Make minor HTML and CSS adjustments when appropriate to achieve the intended experience within the CMSDesign within established design systems and component libraries while recognizing opportunities to appropriately extend, evolve, or challenge existing patternsQA implemented experiences across screen sizes and environments to help ensure design quality, accessibility, responsiveness, and consistency UX, Optimization & Experience Improvement Use analytics, behavioral insights, user feedback, research, and other signals to identify experience problems and opportunities. Where appropriate, define what success looks like for an experience and use post launch signals to understand whether the design is achieving its intended outcome Apply lightweight research and validation methods when they will materially improve a decision, including usability testing, stakeholder interviews, prototype testing, competitive analysis, or evaluation of behavioral data Develop hypotheses about how an experience could be improved and translate those hypotheses into design recommendations or experiments Balance user needs, business objectives, content requirements, technical constraints, accessibility, and visual quality when making design decisions Look beyond individual requests to identify recurring experience challenges that may be better solved through reusable patterns, new components, design-system evolution, or broader experience guidance Design Craft & Visual Experience Bring a solid visual and interaction design point of view to the team and help elevate the quality of our digital experiences Apply solid judgment around typography, layout, hierarchy, imagery, interaction, motion where appropriate, and responsive behavior Explore creative approaches rather than automatically defaulting to existing patterns Source, evaluate, and curate photography and other visual assets for use in web experiences when needed Ensure digital experiences align with broader brand standards while remaining appropriate for the channel, audience, and user need Maintain a high bar for craft and polish while working effectively within real-world technical and organizational constraints AI & Emerging Design Practices Actively explore how artificial intelligence and emerging technologies can support and improve the design process Experiment with AI-enabled approaches for activities such as ideation, prototyping, research synthesis, content exploration, design iteration, workflow acceleration, or other relevant applications Apply thoughtful judgment when using AI tools, recognizing their capabilities, limitations, and appropriate role within the design process Share useful AI-enabled methods, tools, or learnings with the broader team and help identify opportunities where emerging technology can meaningfully improve how we work Maintain curiosity about changes in digital design, technology, and user behavior and consider how those changes should influence our experiences and practices Collaboration & Design Leadership Independently move projects from ambiguous requests through problem framing, concept development, design, implementation, launch, and improvement Present design concepts and clearly articulate the reasoning, evidence, assumptions, and tradeoffs behind design decisions Challenge stakeholder requests constructively when a different approach may better address the underlying user or business need Collaborate closely with content strategists, developers, marketers, analysts, product partners, and other designers Help stakeholders understand how content, technology, and design decisions affect the overall user experience Bring ideas, recommendations, and opportunities forward proactively rather than relying on highly prescriptive direction Help raise the team's UX and digital-design maturity by sharing practices, facilitating constructive critique, introducing useful methods, and helping establish repeatable approaches to experience-design problems Recognize when an individual design problem reflects a broader systemic need and advocate for improvements to patterns, components, standards, or design systems You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Experience applying AI-enabled tools within UX, design, research, prototyping, development, or related workflows*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.