ServiceNow Operations Administrator
virtual vocationsDenver, CO
ServiceNow Operations Administrator
virtual vocationsDenver, CO
yesterday
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Systems Engineers/ArchitectsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Providing critical infrastructure support, the full-time ServiceNow Operations Administrator will manage early and late-window operations for the ServiceNow platform, focusing on troubleshooting MID Servers, connectivity, and maintenance while collaborating with cross-functional teams.
Key Responsibilities:
Provide operational ownership for ServiceNow platform-support infrastructure, emphasizing MID Servers and connectivity
Perform deep troubleshooting and maintenance across ServiceNow operational dependencies, ensuring performance monitoring and configuration management
Execute planned maintenance, disaster recovery activities, and provide Tier 2/Tier 3 support for incidents and platform requests
Required Qualifications:
Five or more years of operational support experience with enterprise ServiceNow implementations
Strong experience with ServiceNow MID Servers, Windows/Linux system administration, and networking fundamentals
Experience with configuration/change management, incident/problem management, and off-hours production support
Multiple relevant ServiceNow certifications, with CSA preferred or required
U.S. citizenship and ability to meet High Risk IT background investigation requirements
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JOB OVERVIEW
Experience level
Lead
Location
Denver, CO
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
yesterday
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