Bilingual Dutch Member Support Specialist

Key responsibilities: Serve as the brand ambassador for the Dutch market, managing member inquiries and ensuring prompt issue resolution Deliver a best-in-class support experience by actively listening and providing tailored recommendations to members Troubleshoot technical issues with digital tools and maintain expert knowledge of WeightWatchers programs and offeringsRequired qualifications: Fully fluent in Dutch (written and verbal) with professional proficiency in English 5+ years of experience in high-volume customer service or equivalent Exceptional communication and interpersonal skills, including strong written empathy Proficiency in G-Suite, Microsoft Office, and web-based platforms (e.g., Zendesk, Salesforce) High school diploma or GED equivalent required