NOC Lead Engineer - Enterprise Network & Security Operations
delan associatesDenver, CO
NOC Lead Engineer - Enterprise Network & Security Operations
delan associatesDenver, CO
yesterday
Occupations
Network and Computer Systems AdministratorsComputer Network ArchitectsComputer Systems Engineers/ArchitectsIndustries
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management ServicesAbout the role
Job Description:
Looking for someone who is an architect. This position requires strong hands-on expertise in advanced networking technologies, including Palo Alto Networks and Juniper Networks firewalls, SD-WAN, data center fabrics (ACI/VXLAN), and cloud networking.
REQUIRED SKILLS:
Juniper Networks, SDWAN, Cisco Firewalls, Palo AltoStep into a senior network operations leadership role supporting a complex enterprise network environment across security, routing, switching, wireless, SD-WAN, data center, cloud networking, and load balancing. This role is ideal for a hands-on NOC Lead or Senior Network Engineer who work in a Hybrid onsite/remote capacity with the team in Grand Rapids, MI (3 days onsite with 2 days allowable for remote work from home). Bring your strong troubleshooting skills, architect-level network knowledge, and the ability to lead incident response, mentor L1/L2 engineers, improve operational processes, and partner with engineering teams on long-term network reliability.
What You'll Do:
- Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
- Serve as a senior escalation point for complex network issues.
- Oversee response to network alerts, hardware issues, performance problems, and service interruptions.
- Lead and coordinate P1/P2 bridge calls, including troubleshooting direction and communication.
- Perform root cause analysis for recurring network issues and recommend preventive actions.
- Improve monitoring, incident response, documentation, and escalation processes.
- Develop and maintain SOPs, runbooks, incident reports, and operational standards.
- Collaborate with network engineering, infrastructure, security, cloud, and application teams.
- Support continuous improvement of network reliability, visibility, and operational readiness.
- Skills for Success
- Strong hands-on experience with several of the following:
- Palo Alto firewallsJuniper SRX firewallsJuniper Mist wireless and wireless authentication
- Juniper and/or Cisco access layer switchingSD-WANL3 routing, especially BGPData center switchingACI / VXLAN fabrics preferred
- Cloud networking, preferably Azure or GCPLoad balancing, preferably F5VPNs, access points, monitoring tools, and network troubleshooting
Required Qualifications:
Extensive experience in network operations, network engineering, or NOC leadership.
Proven ability to lead or mentor L1/L2 NOC engineers.
Strong troubleshooting experience across routing, switching, wireless, firewall, VPN, and network performance issues.
Experience leading incident response and coordinating technical teams during high-priority outages.
Ability to document issues clearly, create SOPs, and improve operational processes.
Strong written and verbal communication skills.
Ability to work hybrid onsite 3 days per week.
Preferred Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.
Certifications such as CCNA, CCNP, JNCIA, JNCIS, Palo Alto, CISSP, or similar.
Experience with enterprise-scale environments.
Experience supporting data center, SD-WAN, cloud networking, or network security operations.
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JOB OVERVIEW
Experience level
Manager
Location
Denver, CO
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
yesterday
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