Analytics & FP&A Manager Call Center Metrics
optimum communicationsNew York, NY
yesterday
Industries
Telemarketing Bureaus and Other Contact CentersAll Other TelecommunicationsWired Telecommunications CarriersAbout the role
Optimum Communications Inc. in the United States is seeking a Manager, Metrics & Analytics to lead the day-to-day operations of our metrics and analytics function. You will own call metrics reporting, P&L oversight related to metrics, and incentive modeling for Care and Retention teams, playing a key role in formalizing forecasting processes for frontline operations. Reporting to the Sr. Director, Finance Operations, you will partner with Care and Retention leaders to translate large data into
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
Operations Research Analysts
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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