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About the role

The Junior Relationship Manager supports the USD Cash Clearing team. They support Relationship Managers in the day-to-day management of financial institution clients and serve as backup when needed. The role covers client inquiries, onboarding and KYC, clearing activities, compliance and controls, and internal governance.
Key Responsibilities:
  • Client Coverage
  • Support Relationship Managers in day-to-day coverage of financial institution clients and serve as back-up as needed
  • Handle client inquiries, working with Client Service and other internal teams on investigations, transaction status requests and audit confirmations
  • Prepare client documentation for pricing updates and keep client information accurate in internal systems
  • Prepare GTB Business Reviews for Relationship Manager review
  • Onboarding & KYC
  • Coordinate account opening, including collecting KYC documentation and preparing account opening forms
  • Support periodic client reviews and KYC renewals
  • Clearing & Credit
  • Manage overdraft limit requests and periodic renewals in line with existing policies
  • Support Correspondent Banking Management on clearing services and on optimization and automation initiatives
  • Compliance, Governance & Controls
  • Assist Compliance with client activity reviews, client file updates, and matters related to payment activity, OFAC and BSA
  • Support internal governance, including committee coordination and required documentation
  • Support internal and external regulatory and audit inquiries and related remediation
  • Help update GTB/BAN procedures, policies and the FCB manual, and perform relevant periodic controls
Other Support ad hoc projects as needed
Required Qualifications:
  • Prior experience in banking, transaction banking, payments, or financial institution client coverage
  • Understanding of AML and Compliance procedures in a banking environment
  • Working knowledge of KYC requirements for financial institutions
  • Understanding of payment systems and banking/payment operations
  • Strong Excel skills and proficiency with Microsoft Office
  • Strong written and verbal communication skills with a client-oriented approach
  • Strong attention to detail and ability to work effectively with multiple internal stakeholders
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment
Preferred Qualifications:
  • Experience in correspondent banking, cash clearing, or USD payments
  • Experience with wire transfers or payment processing
  • Experience supporting financial institution clients in a banking environment
  • Experience with KYC, Compliance, or payment-related controls

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JOB OVERVIEW

Experience level

Junior

Location

Glens Falls, NY

Occupation

Financial Clerks, All Other

Industry

Commercial Banking

Posted

yesterday

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