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About the role

Description
Guest Service Attendant Job Description:
  • Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.
Essential Functions:
  • Greet every guest with a smile, greeting and to help direct them to kiosk ordering
  • Guide guests by being the subject matter expert for all kiosk functions.
  • Assist kiosk guests with: Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.
  • Beverage service for kiosk guests
  • Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
  • Cleans, stock and maintain the kiosk area
  • Kiosk receipt paper changing
  • Sampling to guests entering the cafe
  • Smile, friendly, takes appropriate action to guest requests
  • Supports and promotes company initiatives Secondary Functions:
  • Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
  • Maintain package goods displays.
  • Restock Grab and Go and Beverage displays
  • Cleans and maintains condiment station and dining room.
  • Sweep and maintain dining room
  • Bus and clean tables
  • Additional duties as required Requirements:
Hours:
  • Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times)
  • Med - High Volume AM & PM (Based on Volume - key times are cafe peak times)

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JOB OVERVIEW

Experience level

Entry

Location

Lake Forest, CA

Occupation

Fast Food and Counter Workers

Industry

Limited-Service Restaurants

Posted

2 days ago

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