Command Center Specialist - Alpharetta GA

Competitive hourly wage of $19.00 / HR (DailyPay is available for GardaWorld employees!)A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorldUniform provided at no cost Responsibilities of Command Center Specialist :Monitor and operate access control, CCTV, alarm, and security systems to identify and respond to incidents in real time. Receive, assess, and coordinate responses to security incidents, medical events, safety concerns, and emergencies, dispatching appropriate resources as needed. Investigate incidents and complete accurate, detailed reports, logs, and documentation. Communicate and escalate incident information to leadership and other stakeholders following established procedures. Conduct routine system checks to ensure proper functionality of security technology and report any issues. Maintain incident records, reports, and other administrative documentation while ensuring confidentiality of sensitive information. Support emergency response and crisis management efforts through effective communication and coordination. Ensure compliance with security policies, procedures, and operational standards while maintaining a professional and detail-oriented work ethic. Additional Qualifications/Responsibilities Qualifications of a Command Center Specialist: Minimum of 2 years of experience in a Security Operations Center (SOC), Command Center, Security Control Center, Dispatch Center, Triage Center, or similar environment. (Preferred) Proficiency operating CCTV, access control systems, alarm monitoring, and surveillance technologies required Ability to multi-task and prioritize in a fast-paced, high-stakes environment Experience responding to security incidents, medical emergencies, safety events, and coordinating appropriate resources. Experience conducting investigations and preparing detailed incident reports required. Be authorized to work in the U.S.