Customer Service
accentureKirkland, WA
Customer Service
accentureKirkland, WA
today
Industries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesTelemarketing Bureaus and Other Contact CentersAbout the role
Accenture Song's Utilities practice is seeking a Management Consultant to help reinvent customer service as a driver of trust and efficiency. You will design, measure, and deploy transformations across billing, collections, outages, and digital channels, coordinating with cross-functional teams and client leaders to deliver measurable improvements. You bring at least four years of consulting experience in customer service, analytics, and experience design, with a focus on utilities and
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JOB OVERVIEW
Experience level
Senior
Location
Kirkland, WA
Occupation
Management Analysts
Industry
Administrative Management and General Management Consulting Services
Posted
today
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