About the role

Job Description: Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.
Responsibilities:
  • Address problems and requests by providing solutions
  • Receive and dispatch orders for deliveries
  • Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
  • Monitor the route and status of drivers
  • Provide drivers with information about orders, traffic, obstacles and requirements
  • Enter orders and notes in the system
  • Provide excellent customer service at all times
  • Assist with quoting jobs
Qualifications:
  • Knowledge and experience with shipping and receiving processes and procedures.
  • Proficient in the Geography of the Greater Chicagoland Area
  • Minimum 2 years of proven experience as dispatcher or relevant position
  • Experience in data entry
  • Proficient in English (oral and written) and the geographical area
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgment and critical thinking
  • High school diploma

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JOB OVERVIEW

Experience level

Mid

Location

Elmhurst, IL

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

Couriers and Express Delivery Services

Posted

yesterday

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