Healthcare Customer Service Representative

Location: On-site – Los Angeles, CA Pay: $18.99 per hour Assignment: 13 weeks, with potential for extension Dress code: Business casual Serve as a primary contact for telephone, paging, and emergency communications. This role handles 75+ calls per day, including after-hours provider calls and hospital page codes.

Key responsibilities: Answer, screen, and direct calls using a call management system. Respond to basic inquiries and refer callers to the appropriate department or medical personnel. Send messages through text, voice, and email systems. Support paging, emergency, and other healthcare communications. Provide courteous, professional service in a fast-paced medical environment. Schedule and training: Training is Monday through Friday, 8:00 a.m.–4:30 p.m., during the first week. Training begins at, Los Angeles, CA 90033 .After training, shifts may start between 7:00 a.m. and 11:00 p.m. Common shifts include 8:30 a.m.–5:00 p.m. and 11:00 a.m.–7:30 p.m. Weekend and holiday shifts follow the same structure; employees scheduled on weekends receive two days off during the week. This is a rotating-shift, 24/7 operation. Candidates must be available to work any shift, Sunday through Saturday, including weekends and holidays. The position is fully on-site; remote work is not available.